Scheduler

Job Details

Home Health Companions, a progressively growing home care company, is seeking a full time Scheduler. The ideal candidate will possess excellent customer service skills, experience with staff management, and the ability to schedule Direct Support Professionals (Caregivers and CNA’s) for our 24/7 services.

The successful candidate will be responsible for quality service delivery to our clients for their home care needs, while effectively supervising, scheduling and directing our staff.

Responsibilities and Duties

• Coordinate in-home support services between Caregivers and Clients served
• Responsible for scheduling approximately 1,000 hours per week
• On-call responsibility to ensure that all clients are cared for 24/7
• Assign appropriate Caregivers to Clients and maintain schedules
• Sense of urgency is a must – no shift must go unfilled
• Ensure home care services are in compliance with company policies, procedures and state licensing laws
• Other duties as assigned

Requirements

• Must present negative COVID-19 test
• Excellent customer service, communication, and problem-solving skills.
• Experience working in a private pay, home health setting is preferred.
• Able to function well under pressure, make decisions quickly and manage confidential information.
• Must have a strong desire to assume the responsibilities of the job including understanding that problems/challenges are to be expected and are a normal part of the job on a daily basis.
• Minimum 2-year college degree or related experience in client/customer service
• Minimum 3 years of scheduling in a Home Health environment
• Above average understanding of MS Office – Excel and Word
• Experience with Healthcare scheduling systems. (i.e. Meditech, Athena, Kronos, Epic, ClearCare)
• Exceptional communication skills, both written and verbal
• Able to work with minimal supervision
• MUST be flexible with work schedule and on-call duties, including weekends and evenings
• Demonstrate initiative, good judgement, discretion, enthusiasm and desire to expand and build on a great business.
• Must have a valid Texas Driver’s License, Auto Insurance with your name listed, and ability to pass a background check.

At Home Health Companions we offer the opportunity for you to join a caring company that believes in the importance of supporting our team members so that they are free to provide exceptional compassion and care to our patients. Home Health Companions offers a leading employment package that includes competitive pay, flexible positions and hours, comprehensive medical benefits and paid holidays. It is this Agency’s policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.